Shipping policy

Where we ship from

All orders ship from California, USA.

Handling time

In-stock items ship within 1-3 business days of payment (excluding weekends and US holidays). Orders held for security review (see below) may take up to 2 extra business days. You'll get a tracking number by email as soon as your order ships.

How we pack

Every raw book goes out bagged and boarded, with stay-flats or rigid mailers for added protection. Graded books are packed to keep the slab from shifting or taking impacts. We pack every order as if it were our own collection.

Free shipping on orders $100+

Orders shipping to the lower 48 United States, DC and APO/FPO addresses get free Standard Ground shipping when the eligible items in your cart total $100 or more (before tax). Just choose "Free Standard Shipping" at checkout.

These items don't ship free and don't count toward the $100: graded (slabbed) comics, omnibus editions, original art, and mystery boxes / value packs. They're charged our regular shipping rates below. If your cart mixes them with other items, your eligible items can still ship free and the excluded items are charged separately.

Free shipping doesn't apply to Alaska, Hawaii, US territories or international orders.

United States (including Alaska, Hawaii and US territories)

Service	Carriers	Typical transit
Standard Ground	USPS Ground Advantage, UPS Ground or FedEx Ground	4-10 business days
Expedited	USPS Priority Mail, UPS 2nd Day Air or FedEx 2Day	2-4 business days

We choose the carrier within each service based on your address and the package. Transit times start once the package ships and are carrier estimates, not guarantees. Some UPS and FedEx services can't deliver to P.O. boxes, and orders that need a signature must go to a street address.

Canada and international

We ship to Canada and about 30 other countries with International Standard (tracked), usually 6-14 business days after shipping. Customs processing can add time.

• Duties, taxes and brokerage fees are set by your country and paid by you, usually when the package is delivered. They aren't included in our prices or shipping charges.
• We fill out customs forms accurately with the true value and contents. We can't mark packages as gifts or declare a lower value.
• If an international package is refused, abandoned or returned for unpaid duties, we'll refund the item price once it's back with us, minus the original shipping and the return shipping cost.
• If you use a package forwarding service, our responsibility ends when the forwarder receives the package.

If your country isn't listed at checkout, email readysetcollectshop@gmail.com and we'll see what we can do.

Shipping rates

Shipping is calculated at checkout based on order value and destination. We don't offer free shipping, because our rates are set so every order can go out properly packed, tracked and, where needed, insured.

Combining orders

Orders placed on the same day ship together in one package. If you place more than one order in a day, we'll combine them and refund any extra shipping you paid.

Insurance

Every order over $100 is fully insured at no extra charge. Orders of $100 or less aren't insured, but they're tracked, and we'll still work with you if something goes wrong (see below).

Signature required on orders of $500 or more

To protect high-value books, orders of $500 or more ship with signature confirmation. This can't be waived. If no one is home, the carrier will leave a notice or hold the package for pickup. Packages that go back to us unclaimed may be charged reshipping costs. Once a package is signed for, it counts as delivered.

Lost or delayed packages

• Domestic: If tracking hasn't updated for 7 business days, email readysetcollectshop@gmail.com and we'll open a trace with the carrier.
• International: Please allow 30 days from the ship date before reporting a package lost.
• "Delivered" but not received: Check with neighbors, your building office and your mailbox, then contact us within 5 days of the delivery scan. We'll file a claim with the carrier.

Once the carrier confirms a package is lost, we'll refund you in full, or reship if we have another copy and you'd prefer that. Because many of our items are one-of-a-kind, a replacement isn't always possible. For uninsured orders, we still refund once the carrier confirms the package was lost before delivery.

Damaged in shipping

Report damage within 48 hours of delivery with photos, and keep all packaging. Full details are in our Refund & Return Policy.

Address accuracy

Please double-check your address at checkout. We may be unable to change the address once an order ships. For security, high-value orders ship only to the address that passed verification (see our Terms of Service).